I tried to submit an application online, but received a message saying an application is already on file with this e-mail address. What do I do?

This means that we already have a profile for you, so you do not need to complete the application form again. You can login using that e-mail address and your password (see “I forgot my password” below for more information), then update your information and/or apply to a specific position.

I forgot my password. Can you send it to me?

You can request your password at anytime. Go to the careers page (www.msiworldwide.com/careers) and click “If you do not remember your password click here” towards the bottom of the page. It will send your password to the e-mail address we have on file.

What should I do if I experience technical difficulties while submitting my application?

Please try to submit your application at a later time. If you continue to receive an error message, please email recruitment@msi-inc.com with a detailed explanation of your problem and we will assist you as soon as possible.

Is it possible to upload additional documents such as a cover letters, writing samples or reference letters?

Yes, in addition to the CV you can upload up to 3 additional documents in the “Add Resume & Attachments section” If you would like to upload additional attachments to an existing profile, login to your account, click “edit application,” and attach up to 3 documents at a time under “Add Resume and Attachments.”

How do I update a resume that is already on file?

You can upload a new resume at any time. The new resume will automatically replace the one we previously had on file.

I saw a position advertised that I can’t find on your website. How do I apply for it?

If you do not see a position listed on our website, it has either been filled or closed. Positions often stay on external websites and listservs longer than it takes MSI to fill them. However, we recommend that you fill out a general application and check back to our careers website for other opportunities.

How do I know if you have successfully received my application?

You will be sent an email message confirming that we have received your application. You will receive a separate email for each position to which you apply.

I applied for a position and would like to check on the status of my application. Is there a phone number I can call?

Due to the volume of applications we receive, we are unable to respond to each one individually. We will contact you if you are a finalist for a position. You can also view the status of each individual position application by logging into your profile page.

What is the general timeframe for filling positions? Do you have closing dates?

We try to fill our positions as quickly as possible with the most qualified applicant. We encourage applicants to apply to open positions at their earliest convenience. We do not put closing dates on our positions.

If I am not selected for a position will you keep my information in your database and consider me for other positions?

Absolutely. All information that you submit to our website is stored in our database, and we do search our database regularly. However, we encourage applicants to check our website often and to attach their names to specific positions in order to be considered for positions of particular interest to them.

Do MSI’s positions have citizenship requirements?

Most of MSI’s positions do not have citizenship requirements and we encourage candidates from around the world to apply. When there are exceptions, typically for local staff positions, we list them prominently in our advertisement.

When is the best time to apply to the internship program?

We currently have three different terms for our internship program – spring (January through May), summer (June through August), and fall (September through December) – and post advertisements approximately one month before the session begins. However, we frequently have mid-session openings and accept new applications on a rolling basis.

Do you sponsor US work visas for headquarters positions?

In almost all cases, we require current U.S. work authorization for our headquarters positions and list this in the relevant advertisements.

I’d like to address my cover letter to an individual. How do I find the Recruiter or Hiring Manager’s name?

Please feel free to use a general salutation for your cover letter as we have several staff members involved in each recruitment process.

May I drop off my resume in person/mail a hard copy/fax my application?

Due to US government equal employment reporting regulations, MSI accepts applications only via our website.

I would like to visit and/or speak with someone regarding my interest. How do I schedule an informational interview?

Unfortunately, MSI is not able to accommodate informational interview requests. We will reach out to short-listed candidates to discuss the positions in more detail, and would be happy to answer any questions about the position and the company at that time.

If you do not see an answer to your question here, please contact our recruitment staff at recruitment@msi-inc.com