To give a true picture of MSI as an organization, it is important to go beyond the facts and the figures. MSI has been committed from the outset to certain values and certain ways of doing things.

Management Approach

As a firm focused on management, the centerpiece of MSIs work is improving performance and achieving results. The seven basic principles that guide this approach include: focusing on objectives before procedures; striving for simplicity; building on what exists; emphasizing the use of teams, with team-building as an intended byproduct of all consulting efforts; encouraging decisions based on evidence and objective feedback; using systematic management tools and common terminology to force clear communication; and encouraging contact with consumers and beneficiaries.

Products & Systems

MSI has developed a range of distinctive products and systems in areas such as managing policy change, identification and training of entrepreneurs, institutional strengthening, performance monitoring and project management. The company views every assignment as an opportunity to apply and improve these products and systems.

Professional Collegium

MSI is not a body shop or a personnel agency. Since the founding of the firm in 1981, 80 percent of its work has been performed by a core group of 100 individuals. Staff and associates are fully-conversant in MSIs tools, techniques, approaches, and underlying philosophy prior to embarking on an assignment of any size or scope.

Sensitivity to Process

It is a basic belief underlying all of MSIs work that each engagement includes numerous opportunities to strengthen the capacity of individuals, groups, and institutions to solve their own problems. Taking full advantage of these opportunities is a key factor in the success of the work the company undertakes.

Specialization

MSI has defined a clear range of expertise and has stuck to doing what it knows best. Over the years the company has added areas of specialization through the application of its core expertise to solving new problems.

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